This policy describes how Zingy Trails handles personal information when you use the site, contact us, subscribe, or make a direct purchase. It is informed by our travel-blog operations rather than the Florida-specific examples and services in earlier documents. For questions or privacy requests, use our contact page.
Information we receive
- Contact messages: your name, email, inquiry type, subject and message, plus any information you choose to include.
- Newsletter: your email address and subscription source, when you sign up.
- Purchases: if you buy a direct product or service, the details needed to respond to your order, deliver it and handle support or refund requests, such as your email, item purchased and payment reference.
- Technical information: normal website and security systems may process device, browser, IP address, request and referral information needed to operate, protect and troubleshoot the site. Your theme preference may be saved in your browser.
Payments with Dodo Payments
For direct purchases where Dodo Payments is offered, Dodo Payments acts as the merchant of record and handles checkout, payment processing, billing and applicable taxes. Payment details you enter at checkout are handled by Dodo Payments under its own privacy terms; Zingy Trails does not need your full card number to fulfill your order or consider a refund. We may receive limited order, customer and transaction information necessary for fulfillment, support, accounting and refunds. Review the payment provider's privacy notice at checkout for details about its processing.
Why we use your information
We use your information to answer enquiries, deliver requested content or services, manage purchases and refund requests, send a newsletter you opted into, prevent abuse, keep the site secure and meet legal or accounting obligations. Depending on the activity and applicable law, this processing may rely on your consent, performance of a contract, compliance with a legal obligation or legitimate interests such as site security and customer support. You may withdraw consent for optional communications at any time.
Sharing and external sites
We do not sell your contact details. Information may be handled by hosting, database, email or payment providers as needed to run the site and fulfill transactions, or disclosed when legally required. Affiliate links may take you to independent sellers or networks that use tracking technologies under their own policies; read our Affiliate Disclosure. Their data practices and purchases are not governed by this privacy notice.
Cookies and preferences
The site saves your light/dark theme choice in your browser. Essential site, security or payment systems may use cookies or similar technologies to work correctly. Third-party sites reached through affiliate links may set their own cookies. You can control cookies through your browser, although blocking essential storage may affect functionality. We do not claim to operate a particular advertising or analytics platform unless it is actually used and disclosed.
Retention and security
We retain information only as long as reasonably needed for the purposes above, including support conversations, your newsletter subscription until you unsubscribe, transaction records required for accounting and legal compliance, and security records for a limited operational period. No online service can guarantee absolute security; we use appropriate access controls and safeguards. We do not ask you to send full card details through the contact form.
Your choices and rights
You can ask for access, correction or deletion of information we hold about you, object to or restrict certain uses, or withdraw consent where applicable, subject to local law and required record retention. Contact us using the contact page so we can verify and respond to your request. For payment data held by Dodo Payments or data held by an affiliate seller, you may also need to contact that provider directly. Our Refunds Policy explains purchase-related requests.
Changes
We may update this notice as our services or legal requirements change. The date above identifies this version; material changes will be reflected here.